Ordering products

The range of products offered over the Site are directly supply by Nova, the manufacturer of the product. Any order placed by you in the manner described on this Site is an offer by you to purchase a particular product at the advertised price (including delivery costs and other charges) specified on this Site at the time you place your order.

Orders are only accepted online and while stock lasts. You acknowledge that, by placing your order, you are agreeing to pay for and accept delivery of the products ordered.

Nova may change the prices published on this Site at any time. Prices of product placed in the ‘shopping bag’ but not paid for are also subject to change and you agree to pay the price current at the time of payment.

While every effort has been made to ensure the accuracy of prices and information displayed on the Site and related website pages, Nova reserves the right to accept or reject your payment offer for any reason, including without limitation, the unavailability of any product, an error in the price or the product description posted on the Site, or an error in your order, or we reasonably believe you have not complied with these Terms of Purchase or the Additional Terms, or we have previously refused to accept any order(s) from you.

We may require additional verification or information before accepting any order. Verification required will be determined by us.

We are not responsible for typographical or photographic errors on this website, including any such errors in relation to prices.

Nova prices

Nova’s products availability may be vary between Nova wellness partners and Nova’s website due to different retailer offers.

All display prices are inclusive of the Malaysia Government’s Sales and Service tax (SST). Price displayed on this website are current at the time of issue, but may change at anytime and are subject to availability. Prices and availability of time are subject to change without notice. Products are sold for personal use only.

Nova payments

Payments can be made by one of the following 4 different methods:

1. Credit/Debit Card
Nova only supports locally issued Visa/Mastercard.

2. Online Banking
Orders can be paid via CIMB Clicks, Maybank2U and etc and get updated within minutes for fast and secure payment service.

3. E-wallets: Touch N Go, Boost, GrabPay, ShopeePay, Mcash
You may top up your e-wallet account and use the money to pay for your order.

4. ATM/Cash Deposit

  • Buyers may perform Cash Deposit to Nova’s bank account. All ATM transfer/bank transfer will need 2 working days for verification before the order is updated as paid.

  • Please make the Cash Deposit payable to:
    Account name: Nova Laboratories Sdn. Bhd.
    Account number: 3067796303
    Reference/Remark: Invoice Number/Customer Name

    Tips: Its easier if you add us to your favourite account!

  • Please send the proof of payment to:
    Email: eshop@nova.com.my or WhatsApp to: +60133569832