Orders & Payments

Ordering products

The range of products offered over the Site are directly supply by Nova, the manufacturer of the product. Any order placed by you in the manner described on this Site is an offer by you to purchase a particular product at the advertised price (including delivery costs and other charges) specified on this Site at the time you place your order.

Orders are only accepted online and while stock lasts. You acknowledge that, by placing your order, you are agreeing to pay for and accept delivery of the products ordered.

Nova may change the prices published on this Site at any time. Prices of product placed in the ‘shopping bag’ but not paid for are also subject to change and you agree to pay the price current at the time of payment.

While every effort has been made to ensure the accuracy of prices and information displayed on the Site and related website pages, Nova reserves the right to accept or reject your payment offer for any reason, including without limitation, the unavailability of any product, an error in the price or the product description posted on the Site, or an error in your order, or we reasonably believe you have not complied with these Terms of Purchase or the Additional Terms, or we have previously refused to accept any order(s) from you.

We may require additional verification or information before accepting any order. Verification required will be determined by us.

We are not responsible for typographical or photographic errors on this website, including any such errors in relation to prices.

Nova prices

Nova’s products availability may be vary between Nova wellness partners and Nova’s website due to different retailer offers.

All display prices are inclusive of the Malaysia Government’s Sales and Service tax (SST). Price displayed on this website are current at the time of issue, but may change at anytime and are subject to availability. Prices and availability of time are subject to change without notice. Products are sold for personal use only.

Nova payments

Payments can be made by Visa, MasterCard, Paypal, Alipay and online bank transfer only. Products purchased using Alipay and WeChat Pay are only able to be shipped to China.

Unless otherwise specified, the price payable for goods ordered is the price specified on this Site, plus any applicable shipping and handling charges. Prices are inclusive of Sales and Service Tax (SST) for both domestic and international deliveries..