Easy Steps on How to Return:
- Step 1: Check the Validity of Returns Policy
- Step 2: Fill in Online Returns Form & email it to firstname.lastname@example.org
- Step 3: Pack the items. (Item delivered in bad condition, damaged, expired or poor packaging, physical return is required.)
- Step 4: Drop of at our Courier Partner or send your parcel to the following address:
Nova Laboratories Sdn. Bhd.
Lot 708, Nova Avenue, 4th Mile,
Sungai Pelek, Sepang,
Selangor Darul Ehsan,
- Step 5: The refund process will starts once your item arrived to Nova E-shop warehouse.
IF you met all the requirements and wish to proceed, returns and refunds can be initiated via the Online Return Form, by clicking the link below:
CLICK HERE TO RETURN YOUR ORDER